You may be trying with wrong login credentials.The RadBeacon server may be down and that is causing the login/account issue.If you have login or account related issue, please check the following steps. ✅ I'm having RadBeacon login issue or account related issues. Too many users using the app at same time.Your wifi / mobile data connection not working properly.The RadBeacon app server may be down and that is causing the loading issue.There are few situations that may cause the load issue in mobile apps. ✅ My RadBeacon app wont load or not working properly (loading error / server error / connection error / Screen Freeze / Ping Problem). If that is your case, try installing older versions of the app. Even in some rare cases, the re-install step also don't work.
RADBEACON NOT WORKING ANDROID
Android usually restores all settings after you re-install and log into the app.
You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue.Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. In order to re-enter normal operational model, simply remove and replace power to the device.Common RadBeacon App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open RadBeacon?
RADBEACON NOT WORKING UPDATE
Reboot the beacon into Direct Firmware Update mode.Ĭontact Radius Networks support for information on the procedure for firmware update or replacement. Press the Action Menu button and select DFU. In order to re-enter configurable mode for a RadBeacon X2, remove the front cover and switch the beacon power switch to OFF and back to ON.Ī beacon set in configurable mode will be configurable for up to 30 minutes or until you lock the device again. In order to re-enter configurable mode for a RadBeacon Tag, remove the front cover and press the configuration push button switch near the coin cell battery. In order to re-enter configurable mode for a RadBeacon USB, remove and restore power to the device. The Lock feature is a security precaution to limit the possibility of third party manipulation of your beacons once they have been installed and configured.
RADBEACON NOT WORKING BLUETOOTH
Submit a valid PIN to prevent connections from remote Bluetooth 4.0 devices to the beacon configuration service. Press the Action Menu button and select Lock. Submit a valid PIN to reset the settings for your beacon to factory defaults. Reset the device to the original factory settings. Press the Action Menu button and select Reset. Submit a new and existing PIN to update the PIN for your beacon. Press the Action Menu button and select Update PIN. Validate the accuracy of your beacon settings by quickly verifying the ranging behavior of your device in proximity to your configured beacon. Press the Action Menu button and select Range. Update the measured power value with the results of your calibration activity and update your settings. Press the Action Menu button and select Calibrate.Ĭalibrate the measured power value of the beacon settings to ensure optimal proximity events and ranging. Submit a valid PIN to update the settings for this beacon. Press the Action Menu button and select Apply.
Select any RadBeacon in the table to view it's detailed settings. Each beacon discovered is displayed with the following summary details Scan for nearby configurable RadBeacons by swiping down on the RadBeacons table. Once discovered, you can display each beacon's operating settings and make modifications to those settings. With the RadBeacon app you can scan for nearby configurable Radius Networks beacons. The RadBeacon app from Radius Networks requires an iOS iPhone, iPad or iPod touch running iOS 7.1 or higher and equipped with Bluetooth 4.0 capabilities. The RadBeacon™ app is the configuration utility for RadBeacon proximity beacons from Radius Networks that support Apple's iBeacon™ proximity services as well as other emerging proximity services.